Nearby discovery should feel safe.
NearDoor helps people find what is available near them, ask nearby people for help, and chat before meeting. These pages explain how the app handles privacy, safety, support and account deletion.
Privacy Policy
What data NearDoor collects, why we use it, and how users can control it.
Terms of Use
The rules for posting, asking, messaging, moderation and safe use.
Safety Center
Simple guidance for avoiding scams and meeting safely.
Support
How to report app problems, unsafe users, and account issues.
Contact
Public contact information for privacy, safety and store support.
Delete Account
How users can request or perform account deletion.
Privacy Policy
NearDoor uses account, selected location, post, request, message, notification and safety report information to run nearby discovery. We do not sell personal information.
Information we collect
- Account details such as phone number, Google login details, display name and profile details.
- Selected location details such as latitude, longitude, nearby area label and saved places.
- User content such as posts, asks, optional images, messages, reports and seller verification submissions.
- Notification preferences, device push tokens and delivery status.
How we use information
- To show posts and requests inside the distance a user chooses.
- To let users post, ask, reply, reserve, chat, report, block and manage their account.
- To send phone OTP login messages and push notifications based on user preferences.
- To moderate posts, review seller checks, investigate reports and reduce scams.
Location and photos
Users can use GPS or manually move a map pin. NearDoor stores the selected point so nearby posts work. Users may upload optional images for posts, asks and seller checks. Moderators may review content for safety.
Service providers
NearDoor uses providers such as Supabase for backend services, Firebase for push notifications, Twilio for phone OTP, and map/location providers for map display and geocoding.
Terms of Use
NearDoor connects nearby people. Users are responsible for what they post, request, agree to and do when they meet.
Rules
- Use NearDoor lawfully, honestly and safely.
- Do not post scams, fake pricing, fake location, harassment or illegal goods/services.
- Only upload content you own or have permission to use.
- NearDoor may approve, reject, close, remove or limit content/accounts for safety.
Payments
NearDoor does not currently process payments inside the app. Payment, delivery, pickup and service arrangements are between users.
Safety Center
NearDoor is for nearby discovery, but users should still verify, meet carefully and report anything suspicious.
- Meet in a public place when possible.
- Tell someone where you are going.
- Do not share your exact home address too early.
- Check the item, food, rental or service before paying.
- Report scams, harassment, fake locations or unsafe behavior inside the app.
Support
The fastest way to report a post, request, user or app issue is from inside NearDoor. Open the post, request, chat or profile, then tap report or block when available.
If there is immediate danger, contact local emergency services first. NearDoor reports help moderation, but they are not emergency support.
Contact NearDoor
Email: georgemoses2022@gmail.com
Delete Account
NearDoor includes an in-app account deletion flow. Deletion is permanent and cannot be undone.
- Open NearDoor.
- Go to Me.
- Open Settings & safety.
- Tap Delete account.
- Confirm deletion.
Account deletion is designed to remove your profile, posts, requests, device push tokens and account activity from NearDoor systems.